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Office Message And Communication Etiquette

2008/10/18 11:03:00 41820

When someone sends you a phone message, what you want to know is when to call you.

Of course, if you can know why, where or what, it will help you more.

When you call someone else to deliver a message, you should naturally get that information.

When you are sure that you can do these things, you will show good business etiquette.

精确，记下来电者的全名，确定无误，抄下对方电话号码，如果可能的话，也问及对方便于回电的时刻。

及时，尽速传达讯息，告诉同事有人来电。但仅把字条搁在他办公桌上，别以为他便会立刻留意到它。

In terms of telephone visitors, he should also be reassured and told him that as long as his colleagues are free or back to the company, you must leave the message to him immediately.

When providing caller information, you should deliberately maintain your professional attitude.

You can say that your colleague will attend the seminar until evening.

But if you go further into the topic and location of the seminar, or even offer details, I am afraid it will be inappropriate.

If you don't know each other, you can say no more, even if the curse comes out of your mouth, which may cause problems for your colleagues.

Here, we need to use those four.

字口诀了：礼貌 Bepolite 、友善 Befriendly 、专业 BeprofessiOnal、谨慎 Be cautious。

By the way, there is another one.

The word should also be firmly remembered:

要能回应 Beresponsive;沟通的悲剧在于缺乏回应。

Here is a general newsletter. If you promise to call back or answer your letter, you must fulfill your promise.

The cartoon illustrator, Cole, reminded us not to answer or not call back.