Workplace Etiquette: Answering Telephone Etiquette Taboos

It should be noted that in business communication, it is not allowed to receive "hello" or "who you are looking for" as a "meeting ceremony".

In particular, do not allow a mouth to unpolitely check each other's "accounts", and ask people "who are you looking for", "who are you" or "what's the matter?"

In case the other person dialed the wrong phone or phone line, he must maintain his demeanor.

Don't lose your temper.

If you confirm that the other person has made the wrong call, you should first report your "home" and then dial the wrong number.

If the other person apologized, don't forget to deal with "no matter", instead of teaching people to "have good eyes" and "look more carefully" next time.

If possible, ask if you need to help him check the correct phone number.

Actually, this is not a "full meal" but rather a good publicity for the good image of the unit.

On the phone, do not yawn or eat.

Do not chat with others at the same time.

Don't let the other person feel insignificant in the heart of the speaker.

When you end your call, you should be serious.

And we should wait for the other party to put down the phone first.

When you pick up the phone, you should pay more attention to giving the other party the same treatment.

We must persist in treating each other equally.

There are very few people in the world, with a pair of picky and snobbish "snobs".

Even when answering the phone, it tends to be vulgar, "people oriented" and "objectified".

When they answered the phone, they always "put on airs" and "bureaucratic" at the beginning.

First, I love to ask a few questions about "who" and "what things". Then we can push things. We can kick the ball and kick it.

However, their "weather" is not always so "gloomy". Once they hear their superiors, family members, friends, or people who are asking for help, they will immediately "clear up the clouds after rain," whispering, whispering, softly, and kowtow.

This kind of unequal treatment is easy to offend people, but also to others.

When they receive foreign calls, they should be treated equally.

Such a fair attitude is easy to win friends for yourself.

When the phone is on the phone, the party on the phone should not be the first to ask for a call.

If you are in a meeting or having a visitor, you should not talk long or have other phone calls hanging out. When you need to stop talking, you should explain the reason and tell the other person: "if I have time, I'll ring you up."

In order not to let the other side feel that we are thick.

If a person who meets a blind person doesn't finish the phone call, he must be allowed to "stop". He should be tactful and reserved and not embarrass the other party.

For example, it is not appropriate to say, "have you finished yet?

I have other things to do, "and I should say," well, I won't take up your valuable time anymore. "" I really don't want to say goodbye, but I really hope to have the opportunity to contact you later. "