What Are The Communication Skills Of Electric Sales People?

Simply speaking, communication means conveying information to each other effectively.

Accurate communication is to let the other person feel exactly what you are expressing, but accurate communication is not necessarily a good communication. It should be noted that "reasonable and unreasonable" is a bad communication. "Reasonable and courteous" is a good communication.

Before we communicate, we should try to understand and grasp the actual situation of each other's psychology and behavior, so that we can understand each other's words, deeds and even words in the process of communication.

Only when information is familiar to both parties and routines, or whether the objective object reflected by the information is very clear, and the accuracy of the information is guaranteed or must be pmitted quickly, it is appropriate to adopt one-way communication under these circumstances. Otherwise, two-way communication should be taken.

Attention should be paid to the utilization of parallel channels when there are necessary and possible conditions for parallel channels.

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Supplemented by memorandums, language communication, expressions and gestures, as well as a summary of the outcome of the meeting, are all easy to deepen and speed up people's understanding and acceptance of information.

The correct use of the language to use the language of the other side is easy to understand.

Organizational design should be effective and effective, avoid overlapping and excessive levels of phenomena, and cultivate a good organizational climate conducive to interpersonal communication, so that the organization can be organized within the organization.

Harmonious。

1, clarify concepts and related matters before communicating.

2, check whether the real purpose of communication is clear.

3, consider all kinds of circumstances when communicating.

4, communication content should try to get others' opinions.

5, attention should be paid to content and intonation when communicating.

6, pmit effective information as far as possible.

7, we should have the necessary feedback to track and urge.

8, not only focus on the present, but also focus on tomorrow.

9, we should try our best to do what we say.

10, we should spare no effort to become a "good listener".

Communication ten training

1, before communicating, try to make clear your mind and system plan, and effectively improve the efficiency of communication.

2, review the real purpose of each communication and explain the goal of communication in advance.

The more concentrated the target, the better the effect.

3, consider all the field environment and interpersonal environment, especially the relationship with communication effectiveness.

4, when negotiating with others, when possible, others can contribute to the connotations and goals.

5, pay attention to voice.

Tone, diction, choice of language, and other linguistic or non-verbal factors play an important role.

6, when the opportunity comes, seize the opportunity to give the recipients some help and value.

When their interests are taken care of, people respond more positively.

7, track communication effect.

Understand the degree of communication by asking questions or evaluating behavior measures.

8, communicate for today and tomorrow.

Communication should keep current and tomorrow's goals and interests in line.

9, action and communication are mutually supportive, and body teaching is more convincing than speaking.

Good management behavior is as important as speaking ability in communication.

10, not only to be understood, but also to understand others and be a good listener.

Listening is the most important skill in communication.

We should not only listen to the meaning, but also listen to the implied meaning.

Communicating ten assessments

1. It can convey the decision-making intention and understand the current situation of the Department, identify the direction and objectives of the work, and reach common understanding through joint discussions.

2, we can widely listen to opinions and proposals, and get strong support from various departments in the process of work.

3, grasp the dynamic situation of the Department in time, and constantly strengthen the management efficiency, cost control and cost consciousness and implement it.

4, daily contacts can communicate with subordinates and establish a trust working relationship on the basis of seeking common ground while reserving differences.

5, taking the role of the deducer often brings new ideas and modality to the Department; encourages subordinates to speak freely and express their opinions.

6, let subordinates be diligent in thinking and put their efforts into action, and often provide suitable and necessary help.

7, be good at using procedural interview, control the actual working ability of subordinates, and practically encourage the way of communication before and after criticism.

8, set an example to guide subordinates, set a good example; lead the team to work together and continuously improve the willingness to cooperate.

9, often bring a new face and create a compact and active working atmosphere in a reasonable and unexpected way.

10, at work meetings, we often use simple questions to put some simple questions in depth, and try to make the subordinates clearly understand and understand how to undertake and participate.